1. Refund Eligibility:  We offer refunds under the following conditions: Online Courses & Digital Products: Refunds are only available for yearly plan purchases and must be requested within 7 days of purchase. No refunds will be provided for monthly plans or one-time purchases. Subscription-Based Services: Monthly subscriptions are non-refundable, but you may cancel anytime to avoid future charges. One-on-One Coaching: Refunds are only available if the session has not yet been conducted. Rescheduling options are available.

2. Non-Refundable Items:  Monthly subscription plans. One-time course purchases. Completed coaching sessions. Any service already rendered.

3. How to Request a Refund: To initiate a refund request, follow these steps: Email [support@wiat.com] with your order details and reason for the refund request. Our team will review your request within 5 business days and notify you of the approval or rejection. If approved, the refund will be processed within 7-10 business days to the original payment method.

4. Late or Missing Refunds: If you haven’t received a refund after 10 business days: Check your bank account again. Contact your bank or payment provider, as processing times may vary. If you still need assistance, reach out to [support@wiat.com].